Aug 16, 2021
You might be familiar with the idea that the events of your past (particularly of your childhood) continue to impact you today. But did you know that the same is true for organizations? The events and attitudes that shaped your organization in its infancy are likely still permeating into your company culture, even though you may not be aware of it.
Dr. Amir Kfir offers a three-phase process for resolving conflict in your organization:
- Understanding the other party with a sense of empathy
- Understanding what the conflict is really about
- Being able to visualize a future where both parties are truly benefitting
To learn more about Dr. Amir and his work, a great place to start is with his book, Nonflict: The Art of Everyday Peacemaking. You can support his nonprofit organization, Million Peacemakers, which teaches his conflict-resolution method around the world. https://www.millionpeacemakers.org/nonflict-way